Privacy policy

Last update: October 25, 2024

The official and binding version of this Privacy Policy is the German version.

Introduction

The following privacy policy explains what personal data we collect from you and process when you visit our website. By accessing the Photo Collect website ("Website"), you agree to this privacy policy. We collect and process your personal data carefully and only for the purposes described in this privacy policy and only to the extent necessary for this purpose and within the scope of the applicable legal provisions. We store your personal data only to the extent that and for as long as this is necessary or required by law. If you have any questions, please send us an email at mail@photocollect.io.

Adjustments

We reserve the right to adjust this privacy policy due to changes to the website or to the laws that apply to us and you. We will notify you by adjusting the date at "Last Updated" at the top of this page. By accessing the Website, you agree to be bound by the latest version of the Privacy Policy.

Data collection 

The following data is collected when you access the website. You agree to the collection, processing, use and disclosure of the data within the scope and for the purposes of this privacy policy.

Automatically collected data

We typically use "cookies" and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. Cookies help operate the website and make your visit easier and more helpful. A cookie can uniquely identify your browser and may transmit anonymous information about how you use the website. This information may include your Internet Protocol (IP) address, browser type and language settings, referring or exit pages, information about how you interact with the Site or links on the Site, domain names, destination pages, mobile carriers, device type, your web request, or other such information. Cookies may remain on your hard drive after you close your browser, but can be removed by following your browser's instructions. You can change your browser settings to disallow cookies, but this may cause the website not to function properly.

Log data

When you access the Service, we automatically log standard usage data provided by your device. This data may include the Internet Protocol (IP) address of your device, the type and version of your device, your user ID, your activity on the Website, time and date, and other details. In addition, if you encounter certain errors while using the Website, we automatically collect data about the error and the circumstances of its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information that may have contributed to the problem.

Data provided by you

By using the Site, you agree that you are responsible for all data that you actively provide and that you have the right and permission to provide such data. The data you provide through the website or by contacting us may include the following

  • Name
  • Company name
  • E-mail address
  • Phone number
  • Photos (of you, other people, or other photos you upload)
  • Text or any other content that you send us

Data usage

We collect, store, process and use data for the following purposes:

  • For the operation, maintenance and provision of the tools, features and resources and functionality of the website.
  • For improving the quality of the website to allow efficient access and use.
  • To demonstrate the functionality of our products and services.
  • To maintain the security of the Site; to prevent or investigate misuse, unauthorized access, or illegal activity. 
  • To track content and users to comply with applicable law.
  • To analyze how the Site is used, to diagnose and fix technical or security problems, and to analyze and aggregate metrics such as total number of users and demographic patterns.
  • To contact and communicate with you, for example, to send you offers, information or material about our products and services.

Personal information and other data will not be processed in a manner inconsistent with these purposes.

Consent and rights

When you provide us with your personal data, you consent to our use of that data in accordance with this Privacy Policy. If you provide us with personal data of other data subjects, you must ensure that all data subjects have given their consent to the collection and use of their data in accordance with this Privacy Policy. This consent can be revoked at any time by contacting us. You as a data subject or other data subjects have extensive rights in relation to your data. These include:

  • Right to information
  • Right to rectification
  • Right to deletion
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to complain

You may exercise your rights or obtain further information and assistance by contacting us through the Website or at the following address: mail@photocollect.io. Exercising these rights generally requires that you clearly establish your identity (e.g., by providing a copy of your identification card if your identity is otherwise not clear or cannot be verified).

Data Processor

To improve the functionality of the website, we cooperate with selected data processors. Only data processors with high data security and data protection standards are used. Detailed descriptions of the data processors, terms of use, privacy policies and further information can be found on the website of the respective data processor. By using the website, you also agree to the terms of use and privacy policies of the data processors. The following data processors may be used:

  • Webflow, Inc.
  • Hostpoint AG
  • Google Ireland Limited and Google LLC
  • Amazon Web Services EMEA SARL
  • MailXpert GmbH
  • Infomaniak Network AG
  • Twilio, Inc.
  • Rollbar, Inc.
  • Kaleido AI Ltd. 
  • Microsoft Switzerland GmbH
  • Plausible insights
  • Calendly, LLC

Transfers and place of processing

Your data will not be disclosed or otherwise transferred to third parties unless this is necessary for the purposes carried out or to fulfill our legal duties. The data we collect is processed in Switzerland or other locations where our data processors, affiliates and third party providers maintain facilities. By providing us with personal data, you consent to the transfer and processing at these locations. We ensure that any transfer of personal data is protected by appropriate safeguards, such as the use of standard data protection clauses or the application of binding corporate rules or other legally recognized means.

Data security

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, and misuse. We protect against common digital as well as physical attacks, host data in secure data centers and use access restrictions on servers to secure the network and protect your information. Data is always encrypted in transit. Data is backed up regularly to prevent data loss. Despite our best efforts, you acknowledge that no method of electronic transmission or storage is completely secure and we cannot guarantee the absolute security of any data stored on or transmitted through our website.

Data storage

The data will be stored for as long as necessary for the purpose for which it was collected. However, you can request deletion of your data at any time by contacting us. Data submitted via the test/demo functionality (including uploaded contact details and photos) will be deleted from our servers within 60 days.

Contact us

Visible Solutions AG, Viaduktstrasse 93, 8005 Zurich, Switzerland

mail@photocollect.io