Last updated: June 1, 2023
We typically use "cookies" and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. Cookies help operate the website and make your visit easier and more helpful. A cookie can uniquely identify your browser and may transmit anonymous information about how you use the website. This information may include your Internet Protocol (IP) address, browser type and language settings, referring or exit pages, information about how you interact with the Site or links on the Site, domain names, destination pages, mobile carriers, device type, your web request, or other such information. Cookies may remain on your hard drive after you close your browser, but can be removed by following your browser's instructions. You can change your browser settings to disallow cookies, but this may cause the website not to function properly.
When you access the Service, we automatically log standard usage data provided by your device. This data may include the Internet Protocol (IP) address of your device, the type and version of your device, your user ID, your activity on the Website, time and date, and other details. In addition, if you encounter certain errors while using the Website, we automatically collect data about the error and the circumstances of its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information that may have contributed to the problem.
By using the Site, you agree that you are responsible for all data that you actively provide and that you have the right and permission to provide such data. The data you provide through the website or by contacting us may include the following
We collect, store, process and use data for the following purposes:
Personal information and other data will not be processed in a manner inconsistent with these purposes.
You may exercise your rights or obtain further information and assistance by contacting us through the Website or at the following address: email@example.com. Exercising these rights generally requires that you clearly establish your identity (e.g., by providing a copy of your identification card if your identity is otherwise not clear or cannot be verified).
Your data will not be disclosed or otherwise transferred to third parties unless this is necessary for the purposes carried out or to fulfill our legal duties. The data we collect is processed in Switzerland or other locations where our data processors, affiliates and third party providers maintain facilities. By providing us with personal data, you consent to the transfer and processing at these locations. We ensure that any transfer of personal data is protected by appropriate safeguards, such as the use of standard data protection clauses or the application of binding corporate rules or other legally recognized means.
We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, and misuse. We protect against common digital as well as physical attacks, host data in secure data centers and use access restrictions on servers to secure the network and protect your information. Data is always encrypted in transit. Data is backed up regularly to prevent data loss. Despite our best efforts, you acknowledge that no method of electronic transmission or storage is completely secure and we cannot guarantee the absolute security of any data stored on or transmitted through our website.
The data will be stored for as long as necessary for the purpose for which it was collected. However, you can request deletion of your data at any time by contacting us. Data submitted via the test/demo functionality (including uploaded contact details and photos) will be deleted from our servers within 60 days.
Visible Solutions AG, Viaduktstrasse 93, 8005 Zurich, Switzerland